FAQs
WHAT YOU MIGHT ASK
FREQUENTLY ASKED QUESTIONS
We do not provide monetary refunds. Instead, we will propose a one-to-one exchange, or store credits for your next purchase with us.
Our standard delivery time is 2-3 working days from the date of your order, subject to the location. Please check with our customer service team by clicking the WhatsApp button before proceeding your order.
Our delivery fee is a flat rate of $35, but we offer free delivery for orders of $250 or more.
Yes, we do. Kindly send an email to enquiry@banteckhan.com.sg detailing the material required, quantity required, dimensions & reference photo.
We have standardized our MOQ for all products to one carton.
Our delivery fee is a flat rate of $35, but we offer free delivery for orders of $250 or more.
