FAQs

We do not provide monetary refunds. Instead, we will propose a one-to-one exchange, or store credits for your next purchase with us.

Our standard delivery time is 2-3 working days from the date of your order.

What are your delivery fees?

Our delivery fee is a flat rate of $25, but we offer free delivery for orders of $250 or more.

Yes, we do. Kindly send an email to enquiry@banteckhan.com.sg detailing the material required, quantity required, dimensions & reference photo.

We have standardized our MOQ for all products to one carton.